Shipping Policy

Thank you for choosing Bhoochoo.com. We are committed to delivering your orders safely and on time. Please read our shipping policy to understand delivery timelines, shipping charges, and related terms.

1. Shipping Coverage
We ship products across India and internationally.
Global delivery availability may vary depending on the destination country and customs rules.

2. Delivery Time
Order processing time: 1–2 business days

Estimated delivery timelines:

• Within India: 3–7 business days

• International Orders: 7–21 business days (depending on country and customs clearance)

Delivery time may be affected by:

• Customs delays (for international shipping)

• Weather conditions

• Public holidays and festivals

• Remote or restricted areas

Customers will be notified in case of major delays.

3. Shipping Charges
Shipping charges depend on:

• Delivery location (domestic or international)

• Product weight and dimensions

• Applicable shipping offers during checkout

All charges will be shown before completing the order.

4. Order Tracking
Once shipped, tracking details will be provided via:

• Email

• SMS

• Website account tracking (if applicable)

International tracking availability may vary depending on logistics partners.

5. Customs Duties and Taxes (International)
Customs charges, import duties, and taxes are not included in product price.
These fees must be paid by the customer based on their country’s regulations.

6. Delivery Attempts
If the customer is unavailable:

• Courier partner will attempt delivery up to 2 times

• Package may be returned if not received

• Re-delivery charges may apply

7. Incorrect or Incomplete Address
If a delivery fails due to incorrect address details, additional shipping charges may be applicable for re-shipment.

8. Damaged / Tampered Package
If the parcel appears damaged or opened:

• Please refuse delivery

• Contact us within 24 hours with photos for support

We will assist with replacement or resolution.

9. Contact Us
For any shipping-related queries:

Bhoochoo.com
Kolkata, West Bengal, India
Phone: +91 98313 56102
Email: info@bhoochoo.com